In short
When a storm, closure or cancellation disrupts care in Florida, handle any urgent health or prescription need first with a clinician or pharmacist, and call 911 in an emergency. Then ask the office about rescheduling, and ask Medicare or your Medicare plan before arranging a replacement service. Keep notices and dates, and ask SHINE or Medicare whether any rules or deadlines apply to you; do not assume an automatic exception.
A useful next step
- For an urgent health or prescription problem, contact a clinician or pharmacist promptly. Call 911 for an emergency.
- Ask the office about rescheduling, and Medicare or your Medicare plan about any replacement service before arranging it.
- Keep notices and dates on your own copy. Ask SHINE or Medicare whether any rules or deadlines apply to your circumstances; do not assume an automatic exception.
A question to keep
Ask Medicare or my Medicare plan about the problem getting care or prescriptions and the steps available now.
Questions people in Florida ask
- My Florida pharmacy closed after a storm. How do I get my prescription?
- Call your pharmacist or the pharmacy phone number on your coverage card and ask about a transfer or an early refill. Special rules sometimes apply after a declared disaster, but ask rather than assume.
- Do Medicare deadlines change after a hurricane in Florida?
- Sometimes. Medicare may announce enrollment or deadline relief after a federally declared emergency, but only for the situations it names. Ask Medicare at 1-800-633-4227 or SHINE at 1-800-963-5337 whether anything applies to you.
- Who do I call first when an appointment is cancelled?
- The office that cancelled it. Ask about rescheduling and whether a different location or a telehealth visit is possible, then confirm coverage with Medicare or your Medicare plan before you accept a replacement service.
Official starting point
Read the official resource ↗Preparation guidance checked October 10, 2026. Ask the responsible service to confirm what applies to you.