Hillsborough County Aging Services
A county department offering in-home services, meals, adult day services and referrals to Hillsborough residents age 50 and over. The county decides eligibility for each service.
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Tampa Bay · People who can help
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Find a starting point for Medicare questions and local support in Tampa Bay.
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A place to begin
SHINE
Call the Elder Helpline and give your county. Both Tampa Bay Area Agencies on Aging take requests for free, unbiased SHINE Medicare counseling through this number.
1-800-963-5337Ask about appointments, language assistance and documents to have nearby.
View the official contact information ↗Prepare for this conversation →Public programs in Tampa Bay
Each program decides for itself who it can help. This site does not check eligibility or pass on your details.
Sunshine Line door-to-door transportation
Hillsborough County’s door-to-door rides to medical and social service appointments for older adults, people with disabilities and low-income residents without other transportation. The county decides eligibility.
Open the official page ↗Hillsborough special needs shelter registration
Hillsborough County and the Florida Department of Health in Hillsborough register residents who may need a special needs shelter or a ride to one. Register online or by phone; each application is evaluated before a status letter is sent.
Open the official page ↗Pinellas County Special Needs Evacuation Program
Pinellas County Emergency Management gives registered residents with medical or transportation needs a ride to a suitable shelter when an evacuation is ordered. Registration is open all year; the county decides who qualifies.
Open the official page ↗Pasco County Special Needs Program
Pasco County Emergency Management registers residents who may need a special needs shelter or transportation in an evacuation. Registration must be renewed every year and does not reserve a shelter space.
Open the official page ↗Florida Senior Legal Helpline
Free civil legal advice by phone for eligible Florida residents 60 and older, including Medicaid and Medicare questions, run by Bay Area Legal Services. The helpline screens callers and decides eligibility.
Open the official page ↗Contact details checked October 11, 2026. Confirm hours and service area before you go.
More useful contacts
Florida Elder Helpline & local aging services
Find the Area Agency on Aging serving your county. Ask about local support and SHINE counseling.
Open official resource ↗Medicare Savings Programs through ACCESS Florida
Florida’s Department of Children and Families takes applications for Medicare Savings Programs and decides eligibility. Ask SHINE to explain the programs first.
Open official resource ↗Official Medicare help
For a Medicare question, a claim, or an interpreter in your language, use the official Medicare help service.
Open official resource ↗Sources checked October 10, 2026.