Alliance for Aging Elder Helpline
The Area Agency on Aging for Miami-Dade and Monroe gives free information and referral to older adults and caregivers. The programs it refers you to, not this site, decide eligibility.
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Miami-Dade County · People who can help
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Find a starting point for Medicare questions and local support in Miami-Dade County.
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A place to begin
SHINE
Call SHINE at the Alliance for Aging for free, unbiased Medicare counseling in Miami-Dade. For help in Spanish, call 305-671-6376.
305-671-6356Ask about appointments, language assistance and documents to have nearby.
View the official contact information ↗Prepare for this conversation →Public programs in Miami-Dade County
Each program decides for itself who it can help. This site does not check eligibility or pass on your details.
Home Care Program for elderly residents
Miami-Dade County Community Services offers homemaker, personal care and chore help to residents 60 and older who need assistance to stay at home. The county decides eligibility.
Open the official page ↗Emergency and Evacuation Assistance Program (EEAP)
Miami-Dade Emergency Management’s free registry for residents who need specialized transportation, sheltering or a wellness call in a disaster. Apply online or through 311; the county decides who is accepted.
Open the official page ↗Golden Passport EASY Card
Miami-Dade Transit’s free-fare card for senior citizens and Social Security beneficiaries who live in the county. Apply online or in person; Miami-Dade Transit decides eligibility.
Open the official page ↗Special Transportation Service (STS)
Miami-Dade County’s shared door-to-door ADA paratransit, $3.50 per one-way trip, for residents whose disability prevents them from riding buses or trains on their own. The county decides eligibility.
Open the official page ↗Legal Services of Greater Miami
A nonprofit law firm giving free civil legal help to low-income residents of Miami-Dade and Monroe. It decides which cases it can take; the Florida Senior Legal Helpline, 1-888-895-7873, is another option for people 60 and older.
Open the official page ↗Contact details checked October 11, 2026. Confirm hours and service area before you go.
More useful contacts
Alliance for Aging Elder Helpline
Free information and referral for older adults and caregivers in Miami-Dade. Ask about local services, evacuation help and SHINE counseling.
Open official resource ↗Help with Medicare costs
The Alliance for Aging can explain programs that may lower Medicare costs. Florida’s Department of Children and Families decides eligibility for Medicare Savings Programs.
Open official resource ↗Official Medicare help
For a Medicare question, a claim, or an interpreter in your language, use the official Medicare help service.
Open official resource ↗Sources checked October 10, 2026.