Plan a little ahead
Getting ready before hurricane season
Register for evacuation help early, then ask about care away from home.
Miami-Dade County · Florida
A little Medicare clarity, close to home.
From a puzzling bill to a plan for storm season. Find a useful next step, and the right person to ask in Miami-Dade.
No account needed. No sign-up, no login, no email. Every guide and tool is open the moment you arrive — because understanding Medicare shouldn’t cost you your contact information.
More time for the life around you, in Miami-Dade.
Free, unbiased Medicare counseling.Find SHINE in Miami-Dade CountyFlorida · A useful next step
A season elsewhere, a prescription refill, or a notice in the mail: get a practical plan for your next conversation.
Questions about care, prescriptions and a possible move.
Prepare my next step 02A short call script and the documents to keep nearby.
Prepare my next step 03A clear list to verify before any switch.
Prepare my next stepNo account or personal details needed. Prefer to talk with someone?
Made for Miami-Dade County
Plan a little ahead
Register for evacuation help early, then ask about care away from home.
Find your next step
Ask for help in your language from the first minute of the call.
Life here has its own questions
Miami-Dade County runs an Emergency and Evacuation Assistance Program for residents who would need a ride, a shelter with medical monitoring or power for equipment. Registration closes before an evacuation order, so apply early. Questions about care away from home are separate: ask your Medicare plan or 1-800-MEDICARE.
Official source ↗Census Bureau estimates for 2020–2024 show 75.3% of Miami-Dade County residents age 5 and older speak a language other than English at home, most often Spanish (66.7%). Ask for an interpreter whenever you call Medicare, and say your preferred language at the start of the call.
Official source ↗Miami-Dade residents 65 and older, and Social Security beneficiaries, can ride Miami-Dade Transit free with a Golden Passport EASY Card. STS offers shared door-to-door rides for eligible residents with disabilities. Plan how you will reach an appointment before you book it.
Official source ↗Context, not advice
Public enrollment counts. They describe the area, not your choices.
A person to talk to
Call SHINE at the Alliance for Aging for free, unbiased Medicare counseling in Miami-Dade. For help in Spanish, call 305-671-6376.
Help me prepare for the callNo account. No personal details to enter.
Also in Miami-Dade County
Useful all year round
Prepare for a visit and ask what applies, anywhere in Miami-Dade.
Start with the document in front of you: a bill, a notice, a summary.
Three questions about access, costs and needs that changed this year.
AEP, MA OEP and the life situations that open a window.
Straight answers
Miami-Dade Medicare Guide is the Miami-Dade County edition of the Florida Medicare Guide, an independent educational site for people with Medicare and the people who help them. It explains what to ask and who to call; it does not verify coverage, recommend plans or enroll anyone. How we prepare our guidance →
Call SHINE at the Alliance for Aging: 305-671-6356 in English or 305-671-6376 in Spanish. SHINE counselors give free, unbiased and confidential Medicare counseling. For other services for older adults and caregivers, the Alliance’s Elder Helpline is 305-670-4357.
Find help in Miami-Dade →If you would need help to evacuate because of a medical or mobility need, apply to Miami-Dade County’s Emergency and Evacuation Assistance Program before a storm threatens. Register online, call 311, or call 305-513-7700. Registration closes before an evacuation order, and the county decides who is accepted.
Read the evacuation-help guide →Yes. Call 1-800-MEDICARE (1-800-633-4227) and ask for an interpreter. For free Medicare counseling in Spanish, call SHINE at the Alliance for Aging on 305-671-6376. Say your preferred language at the start of any call, and ask whether an interpreter can join.
Read the language-help guide →Miami-Dade residents 65 and older, and Social Security beneficiaries, can ride Miami-Dade Transit free with a Golden Passport EASY Card. Door-to-door STS paratransit costs $3.50 per trip for eligible residents with disabilities. The county decides eligibility for both.
Read the rides guide →No. Miami-Dade Medicare Guide is an independent educational site from HealthBenefitsCompass LLC, part of the Florida Medicare Guide. One of our reviewers is a licensed Medicare agent; even so, this site sells nothing, recommends no plan and enrolls no one. It helps you prepare questions and find the right person to ask.
About this site →The statewide guide has local help for every county.