In short
Palm Tran gives a half fare to riders who show their Medicare card, and to riders 65 and older with a valid Florida driver’s license or state ID; a single trip is $1. If you cannot use the bus, Palm Tran Connection offers shared paratransit rides, including to medical appointments, once you apply and are approved; call 561-649-9838, option 7. If you have a Medicare plan, ask whether it includes any transportation benefit.
A useful next step
- Keep your Medicare card with you and show it when you board for the half fare.
- If you cannot use the bus, call Palm Tran Connection at 561-649-9838, option 7, and apply before you need a ride.
- If you have a Medicare plan, ask whether it includes any transportation benefit before you book.
A question to keep
Ask what type of visit is scheduled and whether other services could lead to charges.
Questions people in Palm Beach County ask
- Which ID gets me the reduced Palm Tran fare?
- Show your Medicare card for a half fare, or a valid Florida driver’s license or state ID if you are 65 or older. Palm Tran notes that a Medicaid card alone does not qualify for a half fare. Palm Tran customer service is 561-841-4287.
- How do I apply for Palm Tran Connection?
- Call 561-649-9838, option 7, or toll-free 1-877-870-9849, to apply or learn more. You must apply and be approved before you ride. Reservations can be made up to three days in advance.
- Is there a lower fare for people with limited income?
- Palm Tran sells 31-day passes for $15 or $20 to riders approved for its Transportation Disadvantaged program, based on income. Eligibility must be renewed every year, and Palm Tran decides who qualifies.
Official starting point
Read the official resource ↗Preparation guidance checked October 10, 2026. Ask the responsible service to confirm what applies to you.