Palm Beach County · People who can help
Find a starting point for Medicare questions and local support in Palm Beach County.
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A place to begin
Call the Area Agency on Aging of Palm Beach/Treasure Coast helpline to schedule free, unbiased SHINE Medicare counseling. Helpline staff can assist in English, Spanish and Creole.
1-866-684-5885Ask about appointments, language assistance and documents to have nearby.
View the official contact information ↗Prepare for this conversation →Each program decides for itself who it can help. This site does not check eligibility or pass on your details.
The Area Agency on Aging for Palm Beach, Martin, St. Lucie, Indian River and Okeechobee helps older adults and caregivers find services and schedules SHINE counseling. The programs it refers you to, not this site, decide eligibility.
Open the official page ↗County senior centers, nutrition, case management, adult day care and home energy assistance, run by Palm Beach County Community Services. The county decides eligibility for each service.
Open the official page ↗Palm Beach County Emergency Management’s shelter program for residents with certain medical needs during a major emergency. Apply before a storm; space is limited and the county prioritizes by need.
Open the official page ↗Palm Tran’s shared-ride paratransit for eligible residents and visitors of Palm Beach County, including trips to medical appointments. You must apply and be approved; Palm Tran decides eligibility.
Open the official page ↗Legal advice and representation for residents 60 and older in Palm Beach and nearby counties, including Medicare and Medicaid matters. Legal Aid decides which cases it can take.
Open the official page ↗Contact details checked October 11, 2026. Confirm hours and service area before you go.
Free help finding services for older adults and caregivers in Palm Beach County. Ask about local support and SHINE counseling.
Open official resource ↗Florida’s Department of Children and Families takes applications for Medicare Savings Programs and decides eligibility. Ask SHINE to explain the programs first.
Open official resource ↗For a Medicare question, a claim, or an interpreter in your language, use the official Medicare help service.
Open official resource ↗Sources checked October 10, 2026.