Plan a little ahead
Before hurricane season: the special needs shelter
Apply early, and plan to bring your own medicines and supplies.
Operated by HealthBenefitsCompass LLC, a subsidiary of HealthcareGPS Inc.Medicare education · Not a government websiteSources checked How we prepare our guidance →Meet our reviewers →
Palm Beach County · Florida
Your Medicare.
Your Palm Beach life.
A little Medicare clarity, in season and out.
From a puzzling bill to a season spent up north. Find a useful next step, and the right person to ask in Palm Beach County.
What brings you here today?
I have a bill or noticeI have a visit coming upI have a coverage questionSomething in my life changed
No account needed. No sign-up, no login, no email. Every guide and tool is open the moment you arrive — because understanding Medicare shouldn’t cost you your contact information.
More time for the life around you, all year.
Free, unbiased Medicare counseling.Find SHINE in Palm Beach CountyFlorida · A useful next step
At home or away, stay prepared.
A season elsewhere, a prescription refill, or a notice in the mail: get a practical plan for your next conversation.
01
Prepare for time away from home
Questions about care, prescriptions and a possible move.
Prepare my next step 02Make sense of a bill or notice
A short call script and the documents to keep nearby.
Prepare my next step 03Review before changing coverage
A clear list to verify before any switch.
Prepare my next stepNo account or personal details needed. Prefer to talk with someone?
Made for Palm Beach County
Local questions, local starting points.
Find your next step
Living in Palm Beach for part of the year
Settle the coverage questions before the season starts.
Life here has its own questions
What is different about Medicare in Palm Beach County.
A large seasonal population
Palm Beach County planners estimated 158,876 additional seasonal residents in 2020, on top of the year-round population. If you live here part of the year, settle how care and prescriptions work at each address before the season starts, not after you arrive.
Official source ↗A shelter for medical needs
The county’s Special Needs Shelter serves residents who depend on electric medical devices or oxygen, need help with daily living, or have progressive dementia. It does not supply medication or oxygen, and space is limited, so apply before a storm and plan to bring your own supplies.
Official source ↗Help in English, Spanish and Creole
The Area Agency on Aging of Palm Beach/Treasure Coast says its helpline staff can assist in English, Spanish and Creole, and can schedule translation services for over 250 languages. Say your preferred language at the start of the call, then ask for SHINE Medicare counseling.
Official source ↗Context, not advice
Public enrollment counts. They describe the area, not your choices.
- People with Medicare in Palm Beach County
- 370,365June 2026 · CMS Medicare Monthly Enrollment ↗
- Enrolled in Medicare Advantage and other health plans, Palm Beach County
- 177,865June 2026 · CMS Medicare Monthly Enrollment ↗
A person to talk to
SHINE in Palm Beach County.
Call the Area Agency on Aging of Palm Beach/Treasure Coast helpline to schedule free, unbiased SHINE Medicare counseling. Helpline staff can assist in English, Spanish and Creole.
Help me prepare for the callNo account. No personal details to enter.
Also in Palm Beach County
- Area Agency on Aging of Palm Beach/Treasure Coast Helpline
- Palm Beach County Division of Senior Services
- Palm Beach County Special Needs Shelter
Useful all year round
Getting comfortable with Medicare.
Use my benefits
Prepare for a visit and ask what applies, in season or all year.
Costs & paperwork
Start with the document in front of you: a bill, a notice, a summary.
Review my coverage
Three questions about access, costs and needs that changed this year.
Enrollment windows
AEP, MA OEP and the life situations that open a window.
Straight answers
Questions people in Palm Beach County ask about Medicare.
Palm Beach Medicare Guide is the Palm Beach County edition of the Florida Medicare Guide, an independent educational site for people with Medicare and the people who help them. It explains what to ask and who to call; it does not verify coverage, recommend plans or enroll anyone. How we prepare our guidance →
- Who can I call for free Medicare help in Palm Beach County?
Call the Area Agency on Aging of Palm Beach/Treasure Coast helpline at 1-866-684-5885 to schedule free, unbiased SHINE Medicare counseling. Helpline staff can assist in English, Spanish and Creole, and can schedule translation services for many other languages.
Find help in Palm Beach County →- How do I prepare for hurricane season if I depend on medical equipment?
If you depend on electric medical devices or oxygen, or need help with daily living, apply to Palm Beach County’s Special Needs Shelter program before a storm. Questions go to Emergency Management at 561-712-6400, and the county decides who is accepted. Then ask your Medicare plan how refills work if you evacuate.
Read the special needs shelter guide →- I spend the winter in Palm Beach. What should I ask about Medicare?
Before you arrive, ask Medicare or your Medicare plan how routine care, prescriptions and urgent needs work here and at your other address, and ask for the answer in writing. The answer can differ between Original Medicare and a Medicare Advantage plan.
Read the seasonal residents guide →- Can my Medicare card lower my Palm Tran fare?
Yes. Palm Tran gives a half fare to riders who show a Medicare card, and to riders 65 and older with a valid Florida driver’s license or state ID. If you cannot use the bus, ask about Palm Tran Connection paratransit at 561-649-9838, option 7.
Read the Palm Tran guide →- Does Palm Beach Medicare Guide sell plans or enroll people?
No. Palm Beach Medicare Guide is an independent educational site from HealthBenefitsCompass LLC, part of the Florida Medicare Guide. One of our reviewers is a licensed Medicare agent; even so, this site sells nothing, recommends no plan and enrolls no one. It helps you prepare questions and find the right person to ask.
About this site →
Somewhere else in Florida?
The statewide guide has local help for every county.